In the world of home maintenance, the only thing worse than an unexpected repair is paying for it twice. We’ve all been there. A water heater breaks down. The sprinkler system is out. A sewer backs up. Hail hits. And you have to decide…
-Replace or repair?
-Do it yourself or hire?
-Sell the property entirely? (I’ve had the thought.)
Hiring a company to do the repair/replacement brings its own worries. Primarily, the question is, “Does this company have a good reputation?”
A company’s reputation encompasses their quality of work, their customer service, their local presence in the community, and so much more. It’s their past, present and future rolled into a mass of online reviews and offline conversations. It’s the ability to make eye contact with your customers.
By my last count, over 700 different roofing companies pulled roofing permits in Colorado Springs after the massive hail storms of 2018. Of those 700+ companies, over 517 did less than five roofs locally. Most of the companies were shells set up from out-of-state roofers looking to make money off the storm. Many of those companies have moved on to chase hail in other states. Some see Colorado as a land flowing with milk and hail and have permanently set up shop.
Today, with over 1/3 of the houses impacted still in need of roof repair, reputation matters. Can you judge a company that’s done five roof installs? Your roof should last 30 years. Will the company you choose be around that long to service material warranties or workmanship guarantees?
Here at Petrali Roofing, we’ve worked hard to establish a company that takes the worry out of your roofing needs. We understand the problems, the pains, and the processes revolving around insurance work. We cherish our reputation, because in the roofing industry nothing matters more. Every roof we install is adding to or taking away from our good name.
We live by the old saying: “A good name is more desirable than great riches.” When choosing a company to work on or in your home here in Colorado Springs, research reputation and choose to only do your project once. Avoid repeat repairs and nightmare replacements by choosing a company who believes reputation matters.